Highest Standards Accuracy
Raising and providing the Highest Standards Of Accuracy in Mediscan Labs by using Relevant, Updated And Systemized Technology to its fullest potential.
Quality
Quality Policy
Our Quality Policy
We believe that quality of life is more important than the quality standard of living. With every test and procedure, we believe that quality is the only way to serve our patients. Our patients are satisfied with the care provided by our well-trained technicians. Customer satisfaction and specific clinical benchmarks are the measures to compare the quality of a diagnostic center and Mediscan Labs has the both!
We at Mediscan labs are committed to:
“Continually raise and improve the standards of excellence in Mediscan Labs, by using the latest technology, through trained and qualified professionals, to provide humane treatment to every patient”.
Mediscan Labs provides the following services: Clinical Biochemistry, Hematology, Clinical Pathology, Microbiology, Serology and Cytology.
Quality Policy
Our Quality Policy Statement
The Management and Staff of Mediscan Labs is committed to “Total Patient Satisfaction” by :
- Provision of a wide range of testing facilities at reasonable cost.
- Provision of a friendly and congenial atmosphere, to the client.
- Presence of responsible personnel with clear understanding of the documented procedures to perform the duties of registration, sample collection, testing and report dispatch.
- Prompt testing of the samples and generation of report with minimum turnaround time (TAT) and high degree of accuracy.
- Adherence to strict quality control measures at all stages according to NABL and International Standards such as ISO 15189:2012, so as to provide a reliable report.
- Use of standard method of testing and adherence to stated test methods.
- Prompt and proper redress of customer compliant, which may include retesting at no extra cost.
- Continuous improvement of performance and infrastructure in tune with the advances in laboratory medicine.
- Good laboratory practice based on a strong commitment for upkeep of medical ethic.
NABL
NABL Accredited
Mediscan Labs, the only standalone diagnostic centre in North Karnataka which is accredited by NABL in Medical Testing (National Accreditation Board for Testing and calibration Laboratories).
Our Quality Policy
We Achieve Our Quality Through
To achieve the above, the laboratory quality system has developed specific policies, processes and procedures.
Disciplined & Committed Work Culture.
Continually upgrading the knowledge of our work force through Training Inputs to ensure their Motivation And Coordinated Teamwork for a disciplined and Committed Work Culture.
Ensuring Quality Management Documentation
Ensuring familiarization of Quality Management Documentation And Quality Policy and Objectives among all the Employees.
Good Clinical and Laboratory Practices
Commitment to Good Clinical and Laboratory practices.
Conforming Requirement of ISO
Conforming the NABL Specific Requirements of 112 , and ensuring effectiveness of Quality Management System.
Continually Improve Effectiveness
Auditing and Continually Improve the effectiveness of the service.